Global Travel Data and European Union Data Privacy Changes - Are You Compliant?

Posted by Anita Salvatore on Tue, Feb 16, 2016

In October 2015, the European Court of Justice ruled the Safe Harbor Framework to be invalid and did not meet the European standards for data privacy. This raised immediate issues for those travel management companies exporting European personal information to the US including airline data, passenger name records, payroll data and traveler details. 

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5 Steps to delivering better duty of care

Posted by Mike Daly on Thu, Feb 11, 2016

In 1902, Joseph Conrad published his novel Heart of Darkness, describing what was quite possibly the scariest business trip of all time. In the 19th century, companies sent business travelers west with little more than a wagon and a gun. French voyageurs from the 17th century got a canoe and a gun. And in the 14th century, Marco Polo got a camel.

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Tags: Duty of Care, Travel Policy

Preemptive Policies—5 Reasons to make your travel policy mobile and millennial savvy

Posted by Sarah dePontbriand on Tue, Feb 2, 2016

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Tags: Travel Policy

The Chips Are Coming: 4 things to know about chip technology

Posted by Sarah dePontbriand on Tue, Jan 12, 2016

Chip card technology, also referred to as EMV (Europay, MasterCard and Visa) was developed as a direct response to the increase of large-scale data breaches where credit card information was compromised at point-of-sale. Here are four key pieces of information you should know regarding chip card technology.

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Tags: International Business Travel, travel expense and payment processes

6 Things You Didn’t Know You May Need For Global Travel

Posted by Sarah dePontbriand on Tue, Oct 6, 2015

Any traveler knows that global travel requires attention to special packing needs, like passports and visas. However, there are a host of other recommended, and sometimes even mandatory, additional items and documents that you may not be aware you needed. We have compiled a list of six examples, to help you attain proactive risk management for your next travel overseas.

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Tags: Global travel

Combating Corporate Rate Increases: Are You Ready for Hotel RFP Season?

Posted by Anita Salvatore on Wed, Aug 19, 2015

Brace yourselves for yet another challenging period of hotel negotiations. As the annual Hotel RFP season rolls around, your organization could be in for a rickety ride without the proper preparation.

As many buyers coordinate their upcoming hotel Request for Proposal submissions, the impending demands of negotiation season loom ahead, with current hospitality industry conditions ceding hotels the upper hand. As corporate booking demand has been consistently climbing—reserved group occupancy for 2015 is up 2.3 percent from the year prior—a consequential hike in pricing is no surprise. What’s more, suppliers do not seem to be shy about what these changes mean for partner program participants in the least.

In fact, hotel CEOs have warned companies they are doing everything they can to maximize their revenue via increases in corporate and group rates. A recent report from the 2015 Hotel Data Conference in Nashville cited by Business Travel News reveals:

  • Average daily U.S. hotel rates will see a 5.1% increase this year.
  • Nevertheless, occupancy will rise by 1.7%.
  • And despite a projected slowdown in demand next year, it will outweigh supply growth and average daily rates are still expected to increase by an additional 5.2%.

This data then begs the question: is your company really ready for Hotel RFP season? With that said, there are effective ways your company can navigate these fluctuations and proactively combat the rise in business booking rates. Check out these five handy tips below for answers:

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Tags: Business travel, corporate housing, hotel program, Hotel program building, Hotel RFPs, Negotiated hotel rates

Virtual Payment Systems: Best Practice for Hotel Direct Bills

Posted by Sarah dePontbriand on Mon, Aug 3, 2015

Do you dread doing hotel direct bills through your Travel Management Company, not to mention the tedious reconciliation process that follows? Well, good news! A new day has dawned to streamline the hotel direct bill and business credit card reconciliation process: Virtual Payment Systems. Virtual Payment Systems is one of the key emerging travel trends in 2015, and a new entrant in the list best practices for business travel. “Issuers report across the board that this is the fastest growing card product in their portfolios, and they expect this trend to continue and even accelerate,” (n>genuity Journal).

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Tags: travel expense and payment processes

4 Best Practices for Mobile Data Security

Posted by Sarah dePontbriand on Wed, Jun 17, 2015

Mobile devices are convenient, and it’s easy to forget that there are a vast array of malware specifically targeted at our mobile solutions.

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Tags: Mobile travel

Hashtag Business Traveler Problems

Posted by Anita Salvatore on Tue, Jun 16, 2015

It’s 6:00 AM. You’ve just boarded your 3.5 hour business flight to an unfamiliar city. Your flight the day before was already canceled and rescheduled, so now you’ll be arriving just in time for the morning project meeting with your new client, with zero downtime to regroup or finish prepping before presenting your strategic plans. After being stuck in security behind a pack of tourists who seem to have never set foot in an airport before, you’ve finally been seated – next to someone yapping away on their cell phone relentlessly complaining to some customer service department about how their briefcase handle just snapped off, yada yada yada. Sometimes you just can’t catch a break. #BusinessTravelerProblems

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Tags: Business travel, Business traveler, Business travel experience

What Really Makes The Modern Business Traveler Happy?

Posted by Anita Salvatore on Tue, Jun 9, 2015

When you’re traveling for business, there are a number of both agreeable factors and unfortunate conditions that can make or break your trip faster than you can say bon voyage! As leaders in travel and technology, our goal is to take a deep dive into this topic and explore the ways in which business travel can be a stressful process – versus what characteristics make it as effortless as possible.

The next step? Having compiled a list of our most important and relevant questions, we created and distributed the 2015 Business Travel Survey – and received insightful feedback from a wide variety of seasoned business travelers. The results have been appropriately categorized into four key areas of concern and subsequently segmented by several key demographics based on job title, age group, and travel frequency.

The full results from the survey will be published this month, and you can gain access to the complete report by registering here. For now, catch a glimpse into what the modern business traveler has to say about business travel conditions and which factors heavily influence engagement and attitude:

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Tags: Business travel, perfect business trip, Business traveler